Kindyweb Education NZ (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. It applies to our website at kindyweb.com and all associated products and services, including the Nurturing Play course and The Nurturing Play Collective.

By using our website or purchasing our products, you agree to the collection and use of information as described in this policy.

1. Who we are

Kindyweb Education is owned and operated by Shannon Hewson, based in Aotearoa New Zealand. We are subject to the New Zealand Privacy Act 2020.

If you have any questions about this policy, please contact us at:

hello@kindyweb.com

2. What information we collect

We collect personal information when you:

• Visit our website (automatically collected data)

• Sign up to our email list or newsletter

• Take the free play schema quiz

• Purchase a product or enrol in a course

• Join The Nurturing Play Collective community

• Contact us via our website contact form or email

The types of information we may collect include:

• Your name and email address

• Payment information (processed securely by our payment provider — we do not store card details)

• Your child’s age range (where provided voluntarily, e.g. in the quiz)

• Your responses to quiz questions or community posts

• Technical data such as your IP address, browser type, and pages visited (collected automatically via cookies and analytics tools)

3. How we use your information

We use your personal information to:

• Deliver the products and services you’ve purchased or signed up for

• Send you emails you’ve opted into, including our newsletter and course updates

• Process payments securely

• Respond to your questions and enquiries

• Improve our website, content, and products

• Comply with our legal obligations

We will not use your personal information for any purpose other than those listed above without your consent.

4. Email marketing

If you subscribe to our email list through the quiz, the waitlist, or our website sign-up, you consent to receiving occasional emails from us. These may include educational content, course updates, and information about new products or offers from Kindyweb Education.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email, or by contacting us directly at hello@kindyweb.com. We use Systeme.io to manage our email list. Once unsubscribed, we will remove you from our mailing list promptly.

We do not send spam. We hate it too.

5. Sharing your information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third-party service providers who help us run our business, including:

• Systeme.io our course hosting, email marketing, and payment platform

• Payment processors (e.g. Stripe) for secure transaction processing

• Analytics tools (e.g. Google Analytics) to understand how our website is used

These providers are only given access to the information they need to perform their services and are required to protect your information in accordance with applicable privacy laws.

We may also disclose your information if required to do so by law or in response to a valid legal request.

6. Cookies and website analytics

Our website uses cookies small text files stored on your device to improve your experience and help us understand how visitors use our site. Cookies may be set by us or by third-party services such as Google Analytics.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of our website.

We use Google Analytics to collect anonymous data about website traffic and behaviour. This data does not identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. How we store and protect your information

Your personal information is stored securely through Systeme.io, which uses industry-standard security measures including encryption and secure servers.

We retain your information for as long as necessary to provide our services to you, or as required by law. If you close your account or unsubscribe, we will delete or anonymise your information within a reasonable timeframe, unless we are required to retain it for legal reasons.

While we take all reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to taking appropriate precautions.

8. Children’s privacy

Our website and products are designed for parents and caregivers of young children, they are not directed at children themselves. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Your rights (NZ Privacy Act 2020)

Under the New Zealand Privacy Act 2020, you have the right to:

• Ask whether we hold personal information about you

• Request access to your personal information

• Request correction of your personal information if it is inaccurate or out of date

• Ask us to delete your personal information (subject to our legal obligations to retain certain records)

• Withdraw your consent to marketing at any time

To exercise any of these rights, please contact us at hello@kindyweb.com. We will respond within a reasonable timeframe and in accordance with our obligations under New Zealand law.

If you are not satisfied with our response, you have the right to complain to the Office of the Privacy Commissioner at privacy.org.nz.

10. Third-party links

Our website may contain links to external websites such as YouTube, Instagram, or Facebook. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

If we make significant changes, we will notify you by email (if you are on our list) or by a notice on our website.

12. Contact us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please get in touch:

hello@kindyweb.com

Kindyweb Education

Aotearoa New Zealand